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Home arrow Refund Policy
 
 
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InnoSearch - Colorado

Membership Renewal, Cancellation, and Refund
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Except for special promotions, your InnoSearch membership will renew on an annual basis from the date of your registration.  If you registered on February 1, we will expect payment on or before February 1 of each year.  We will remind you of your renewal date by email at least 30 days prior to your renewal date.  

Renewal:  We offer two methods of renewal.  
Member Initiated Renewal:  We will prompt you by email to make your payment by credit card by visiting a specific page at InnoSearchColorado.com.  

Auto-Renewal:  You will authorize InnoSearch to maintain a secure record of your credit card number.  We will notify you of the pending transaction two weeks in advance, then automatically charge that card for another year’s service.

Cancellation for Non Payment:  Should renewal payment not happen within 30 days of the renewal date, your profile will be de-activated.  You may reactivate your profile by making payment.  Your renewal date will remain the same.  That is, if you registered on February 1 of 2008, then did not pay by March 3, your profile would be deactivated.  If you then renew membership on April 15, your next payment will still be due on February 1.

Cancellation:  You may cancel your annual membership prior to the billing date to avoid future charges by calling 303-841-9929.  Since InnoSearch offers a resource-locator service, nothing need be returned.  Refunds will be for the full year (100%) if you cancel membership within 30 days of initial payment or annual renewal.  50% if cancellation within 90 days.  No refund after that. On your request for cancellation, we will direct you to a specific page at InnoSearchColorado.com where we will credit the appropriate amount to your credit card.

After cancellation, your profile will remain in our database for at least six months.  That way you can quickly re-engage our services without starting over.


Requests and Recommendations:  If you are not satisfied with InnoSearch performance, please let us know by email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it